GENERAL POLICIES

  • Membership and Services
    By becoming a member or using our services, you agree to follow the studio’s rules and policies. Memberships and services are non-transferable, and any sharing of membership benefits with others is prohibited.

  • Payments and Cancellations
    All memberships, class passes, and services must be paid for in advance. Payment can be made through our website, vendors or at the studio. If you wish to cancel a membership or service, please provide notice as outlined in our cancellation policy. We do not offer refunds for missed classes or unused memberships, except under special circumstances.

  • Health and Safety
    You are responsible for ensuring that you are capable of participating in our classes or services. If you have any medical conditions, please consult a healthcare professional before participating and inform us. The studio is not responsible for injuries sustained during use of the facility or while participating in any activities.

  • Code of Conduct
    We ask all clients to be respectful of others while using our facilities. Disruptive behavior, harassment, or damage to property will not be tolerated and will result in termination of membership.

  • Changes to Services
    The studio reserves the right to change class schedules, instructors, and services as needed. Any changes will be communicated in advance as soon as possible.

  • Use of Website
    By using our website, you agree to the terms and conditions outlined here. You are responsible for ensuring that any information you provide is accurate and up-to-date.

  • Cancellation Policy

    • Classes: Cancellations must be made at least 24 hours in advance to avoid charges. Late cancellations or no-shows may result in a forfeited class or a fee.

    • Memberships: You can cancel or freeze your membership with written notice at least 30 days in advance. Memberships will not be refunded for unused time unless there are exceptional circumstances.

  • Refund Policy
    We do not offer refunds for services or memberships unless required by law or due to exceptional circumstances. In cases of medical conditions or relocations, please contact us to discuss possible options.

  • Health and Medical Conditions
    It is important that all clients inform us of any medical conditions that may affect their ability to participate in classes. We are not responsible for injuries or health complications that arise from participation in our activities.

  • Safety Policy
    The safety of our clients is a top priority. All clients must follow the instructions of trainers and staff and use equipment responsibly. Any unsafe behavior or failure to follow safety guidelines may result in removal from the studio.

  • Privacy Policy
    We are committed to protecting your privacy. Any personal information collected is used solely for the purposes of managing your membership and providing you with our services. We will not share your information with third parties without your consent, except as required by law.

  • Facility Use Policy

    • Equipment: Please use all equipment according to the instructions provided. Report any malfunctioning equipment to staff immediately.

    • Bathrooms: We provide restroom facilities and changing space for your convenience. However, the studio is not responsible for lost or stolen items; please keep your belongings secure.

  • Children and Minors
    All clients under the age of 18 must have parental consent to participate in classes or services. Children under the age of 12 are not permitted in the studio unless accompanied by a parent or guardian.